Below are some answers to Frequently Asked Questions:

Question: What is "Urgent Care"?
Answer:

Urgent Care is medical care for the treatment of conditions that require urgent attention, but are not life threatening.

At our facility, we provide treatment for acute illnesses and injuries as well as physicals and occupational medicine. We recommend that you maintain a relationship with a primary care physician for long term medical care.

If you have a life threatening emergency such as chest pain, major trauma or possible stroke, you should not visit our clinic but rather go to the nearest emergency room for evaluation and treatment.

Question: When should I use Rapid Remedy Urgent Care?
Answer:

  • You feel you need immediate attention for a current or ongoing illness or injury that is non-life threatening
  • You need a sports physical, occupational physical or immunization
  • You've hurt yourself on the job
  • Your doctor's office is closed or is unable to schedule a timely appointment
  • You need an alternative to an expensive emergency room visit

Question: Can one of your physicians be my Primary Care Provider?
Answer:

It may be tempting to use our clinic as your primary source of medical care. However, we do recommend that you maintain a relationship with a general practitioner for your primary care needs. We will gladly communicate any medical information (at your request) to your primary care provider for any visits you have with us.

Question: Why choose us?
Answer:

There are many reasons to choose Rapid Remedy Urgent Care, and below are a few:

  • We are open seven days a week
  • No appointment is necessary, but if you choose to make one, you can use our Zip Pass.
  • We provide quality, compassionate care in a confidential environment.
  • Most major insurances are accepted and if you have no insurance or a high deductible, we offer a Remedy Assurance Card to make things a little easier for you.
  • Much less expensive than your typical emergency room visit
  • Onsite x-ray and labwork available

Question: Do I have to make an appointment to be seen?
Answer:

It is not necessary to make an appointment to be seen by one of our physicians. We are open seven days a week from 9am-7pm Monday through Friday, Saturday from 9am-5pm, and Sunday from 12pm-5pm. Walk-in at any time.

Question: Do you accept my insurance?
Answer:

We accept most insurance and we are currently in the process of adding new ones. To view a complete list of the insurance we take now, click here. If you do not see your insurance on the list, please contact us by phone. We are always contracting with new insurance companies.

Question: Do you have x-ray capabilities at your office?
Answer:

We have state of the art x-ray equipment at our office.

Question: Can you forward my visit information to my primary care provider?
Answer:

We will gladly fax the results of your visit to your primary care provider after your visit at your request.

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